BEFORE YOU START

INTENSIVE DISPATCHER COURSE - CONTENT

  • Terminology

    Industry terminology that will help you improve your understanding, knowledge, and communication with brokers.

  • Responsibilities

    Learn the daily responsibilities of a Dispatcher and how to perform them effectively.

  • Tools

    Discover the essential tools you’ll use in your day-to-day work as a Dispatcher and understand their importance.

  • Daily Record

    Learn how to create the Daily Load Record for a truck and understand its importance and usefulness.

  • Profitability

    How to calculate the profitability of the load you’re negotiating, including practical examples.

  • Load Boards

    Understand how load boards work and explore examples of the most popular ones in the market.

  • Documents

    Detailed explanation of all the documents used in daily operations:
    Broker–Carrier Agreements, Carrier–Dispatcher Contracts, Rate Confirmations, Bills of Lading (BOLs), and other essential documentation.

  • Broker Packets

    What you should know when completing Broker Packets and how to fill them out properly.

  • Negotiation

    How to negotiate in different real-life scenarios you’ll face daily as a Dispatcher.

  • Factoring

    Learn how to work with your carrier’s Factoring Company, including all key details you must understand when submitting documents and payments.

    You’ll also learn which factoring companies are the most popular in the market and find direct links to apply if your carrier needs to register with one. Applications are completely free.

  • Most Common English Phrases and Terms in the Industry

    A complete document with the most frequently used English phrases and terms in the trucking and dispatching industry.
    Roxana provides real examples of common scenarios you’ll face when communicating with brokers and explains exactly how she says it to get an effective response.
    You can copy and use these phrases during your first days as a Dispatcher.

  • Insurance (Carrier’s Insurance)

    Understand the key details you must know when working with the carrier’s insurance policy — including which documents to send to the broker when they request to be added as a Certificate Holder.

  • Bonus

    An additional Chapter 11 with mental and mindset exercises designed to help you become a professional Dispatcher in a short time — based on your discipline and willpower.

  • Other Topics

    Plus, much more additional information available exclusively for you!

Start Your Training Now

(Optional)

One-on-One Training

with Roxana

If you’d like to take your learning experience to the next level, you can schedule an optional one-hour training sessiondirectly with Roxana Conrado.
This personalized call is not mandatory but highly recommended for students who want to:

  • Clarify specific questions about the course.

  • Participate in live broker call simulations (real-time practice).

  • Experience a role-play session where Roxana acts as a broker and you as the dispatcher — to train you in a real-world setting.

This additional session will help reinforce your confidence, improve your communication skills, and prepare you for real dispatch operations.

BOOK YOUR CALL